Returns & Exchanges
At Portage MCC, we want you to be completely satisfied with your purchase while supporting our mission of relief and development. If you are not happy with your items, we offer a 14-day return window for most products in their original condition.
Check Eligibility
Ensure your items are in their original condition with all tags attached and verify that the purchase was made within the last 14 days.
Gather Documentation
Locate your original physical receipt or digital order confirmation to facilitate a fast and accurate refund process.
Visit Our Store
Bring your items and proof of purchase to our customer service desk during regular business hours for an on-the-spot evaluation.
Receive Refund
Once approved, your refund will be processed to the original payment method or issued as store credit depending on your preference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing